FAQ’s

Frequently Asked Questions (FAQ)

Welcome to the Simple Styles FAQ! Here, you’ll find answers to some of the most common questions about our products, shipping, and policies.

1. What is the processing and delivery time for orders?

Processing Time: 1-3 business days.

Shipping Time: 5-9 business days via our “Free Shipping” method.

Total Delivery Time: 6-12 business days from the time you place your order.

2. What is the cut-off time for orders?

Orders placed before 5:00 PM (PST) will begin processing the same business day. Orders placed after the cut-off time will begin processing the next business day.

3. Do you ship internationally?

Currently, we only ship within the United States.

4. Is shipping really free?

Yes! We offer Free Shipping on all orders—no additional shipping fees or hidden costs.

5. What payment methods do you accept?

We accept the following payment options:

Visa

Mastercard

American Express

JCB

Discover

Diners Club

Apple Pay

6. Can I change or cancel my order after it’s placed?

If you need to make changes or cancel your order, please contact us at support@simplestyles.shop or call us at +1 (620) 322-1059 as soon as possible. Changes or cancellations are only possible if the order hasn’t begun processing.

7. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use the tracking number to monitor the progress of your shipment.

8. What if I receive a damaged or incorrect item?

We apologize for any inconvenience! Please contact us within 7 days of receiving your order with a photo of the damaged or incorrect item. We will work to resolve the issue promptly.

9. How do I return an item?

We currently do not accept returns unless the item is defective or incorrect. If you believe you received a faulty product, contact us at support@simplestyles.shop.

10. How can I contact customer support?

You can reach us via:

Email: support@simplestyles.shop

Phone: +1 (620) 322-1059

Our customer support is available Monday – Friday, 9:00 AM – 5:00 PM (PST).